Security Overview
A high-level explanation of how BeBee Order approaches account protection, service monitoring, staff access, and responsible security handling.
Security topics covered here
- How access is limited
- How service activity is monitored
- How incidents are handled
- What customers should do on their side
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Security questions
If you need to report a security concern or ask a security question related to your restaurant account, contact sales@order.bebee.com.mm with clear reproduction details.
Security approach
BeBee Order applies technical and operational controls designed to reduce unauthorized access, protect account workflows, and support reliable restaurant operations.
This page is a high-level summary for customers and does not describe every internal safeguard in detail.
Access control
Access to restaurant information and internal systems should be limited to the people who need it for support, account management, onboarding, or product operation.
Access review, role separation, and least-necessary access principles are part of how customer data and support actions should be handled.
Operational safeguards
BeBee Order uses logging, monitoring, and routine operational checks to help identify failures, unexpected behavior, or misuse that could affect service quality or customer trust.
Changes to the service should be handled through controlled release and support processes rather than informal production changes.
Incident handling
When a security or service issue is identified, BeBee Order works to investigate the issue, limit impact, and restore safe operation as quickly as practical.
Customers may be asked to cooperate with verification, password changes, or operational follow-up if their account or device environment is involved.
Shared responsibility
Security is shared. Restaurants should keep staff access current, use strong account hygiene, review branch devices, and avoid sharing credentials in unsafe ways.
The customer should also report suspicious activity quickly and keep contact details current so urgent follow-up is possible.