Privacy Policy

This privacy policy explains how BeBee Order handles information when restaurants request a demo, send an inquiry, or use the BeBee Order restaurant ordering platform.

The goal of this page is to give restaurant owners a clear summary of what information is collected, why it is used, and how to contact us if a record needs to be updated or removed.

We may collect contact and account details such as restaurant name, contact person name, phone number, email address, branch information, and plan or support preferences shared during inquiry or onboarding.

We may also process operational information created by the restaurant while using the product, such as order flow records, inventory-related entries, reporting data, and support troubleshooting notes.

We use the information to reply to inquiries, set up the right BeBee Order package, support restaurants during onboarding, provide product support, and improve reporting, workflow, and account service quality.

We may also use contact details to send service-related communication about onboarding, support follow-up, billing discussion, product updates, or contract administration.

BeBee Order does not sell restaurant customer or operator information. Information may be shared only with service providers, support partners, or infrastructure providers that help operate the service and only for that operational purpose.

Information may also be disclosed when required to comply with applicable law, lawful process, or to protect the security and integrity of the service.

We keep information for as long as it is needed to support the restaurant account, provide contracted services, handle support history, maintain records required for business operations, or meet legal obligations.

BeBee Order uses administrative, technical, and operational controls designed to limit unauthorized access, reduce misuse, and support secure day-to-day service delivery.

A restaurant may request access to core account details, ask for incorrect information to be corrected, or request deletion of information that is no longer required for service, contract, or legal reasons.

When a deletion request cannot be completed immediately because of active support, billing, or legal retention needs, we will explain what must remain and why.